Rove Concepts Full Review
Rove Concepts has an overall score of 3.0 out of 5 stars, giving it a ranking of 9 of 24 online furniture brands.
To calculate Rove Concepts' score, we look at a range of factors and compare them with other brands in the online furniture space. We look at overall brand popularity, Rove Concepts' price point compared to other sofa-in-a-box provider, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, easy assembly, fabric options, furniture customization, eco-friendly materials, white-glove delivery, built-in charging ports and pet friendly. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Rove Concepts was rated 3.0 out of 5 stars for price competitiveness.
Rove Concepts' pricing is close to the average within its industry. We looked at Rove Concepts' pricing for one or more popular products within its industry, then compared Rove Concepts' prices vs. other similar sofa-in-a-box brands. Based on this analysis, Rove Concepts has pricing that falls near the average when compared to the rest of the direct-to-consumer furniture industry.
Here's how Rove Concepts' prices compare with its competitors:
Please refer to Rove Concepts' website for more details on their products and pricing, or review our updated price comparison grid to compare Rove Concepts' prices with competitor brands in more detail.
— Knoji Staff reviewed Rove Concepts on November 29, 2018, Read 1 price point review.
Out of 1 review
, Rove Concepts was rated 4.0 out of 5 stars for fabric options.
Rove Concept says they use the finest quality leather, cashmeres, wools, and tweeds.
Like having a lot of options? You're in luck. Rove Concepts has 30 different materials to choose from and three different collections: Rove Classics, Kure, and Sandro.
Rove Concepts encourages customers to order fabric swatches (pick up to 12!), saying, "By handling our luxurious leathers you will understand why we are so confident in our quality." The ordering process is dead easy and they can be on your doorstep in 2-5 business days.
- Go to https://knoji.com/hyperlink/https%3A%2F%2Fwww.roveconcepts.com%2Fswatch-request
- Select up to 12 fabrics from any of their collections
- Fill in the form and submit the swatch request
"Dust with a dry cloth and vacuum for regular maintenance. If stains become apparent, blot stains immediately and wipe surface with a lightly dampened cloth and mild detergent. Do not spot clean; wipe the entire surface area and then dry with a clean cloth. Do not use saddle soap, abrasive cleaners or detergents or ammonia. If necessary, use non-abrasive leather cleaner but spot test to ensure there will be no discoloration. If the stain or blemish is still present, please consult a furniture specialist."
For other fabrics
Vacuum regularly with an upholstery attachment. Flip, rotate and fluff removable cushions regularly to ensure even wear and increase longevity. Feather and down cushions have excellent recovery, but much like down comforters, pillows need to be fluffed frequently to restore their loft. Some feather loss is normal. Vacuuming with an upholstery attachment between the fabric casings and cushions will help prevent feathers from poking through the fabric. To minimize fading, avoid placing your upholstered furniture in direct sunlight. Dark fabrics and natural fibers like cotton are most susceptible to fading. An annual professional cleaning will keep your upholstered furniture looking its best.
Treat stains immediately for the best results. Blot up as much of the spill as possible with a clean, dry, white cloth. Don't rub. For small stains, use warm distilled water and blot up the stain with a clean cloth. For large or stubborn stains, we recommend consulting a furniture specialist for professional care.
For Sandro brand fabrics only (Modern Tweed, Classic Tweed, Vintage Velvet, New Velvet, Performance Weave, Linen Weave, Plush Weave, and, Modern Felt), you may use Folex® Instant Carpet Spot Remover or Crypton® Purple or Gold Upholstery Stain Remover, which are safe to use on all of our Sandro brand fabrics. Upon use, continue to apply cleaner sparingly and blot until the stain no longer transfers onto the cloth. This may take several attempts. When you’ve removed as much of the stain as possible, blot any remaining cleaner from the fabric. If your spot cleaner recommends a water rinse, apply a small amount of distilled water to the stained area and blot to remove. Tap water may stain or discolor the fabric due to its mineral content. Use a hair dryer on the lowest heat setting to evenly dry the fabric and prevent moisture rings. Be sure to spot test to ensure that there will be no discoloration. If the stain or blemish is still present, please consult a furniture specialist."
Lorinda Anne's review gave 5 stars, but noted the fabric being a little nubby:
"Ordering from rove concepts was super easy. We had a limited space issue for our sectional and rove was one of the only places we found a great looking sectional that's under 100". The item shipped quickly and we were allowed to pick our delivery day and time window which was super convenient. We love our sofa, super comfy, fits perfectly, My only issue is that the fabric is a little bit more nubby than I wanted, but it's still a super high quality piece!"
Donna Gustafson's review also gave 5 stars, and praised the quick fabric swatch delivery time:
"I never, ever thought I would order a large piece of furniture (a sofa) from an on-line source - until I found Rove. The fabric samples I requested arrived within days, and the customer service follow-up was impressive. The site is well-designed, but even better are the detailed descriptions of the piece - so important to me in making a decision to order a sofa without "seeing" or "sitting"."
Britt Benston's review gave 3 stars, and said the fabric was not as good as expected:
"Good, tasteful looks. Below average quality fabric and construction.
We did local pickup of the Finley Sectional sofa and so had to attach the legs. The holes didn't line up so had to drill new ones. So there was a persistent squeak for a few months when you sit down because some of the screws didn't go in perfectly straight. Then the Performance Weave fabric pilled badly. We've had to comb the pills out twice, a process. Last, it has a bad design flaw on the seam in the middle of the seat of the sofa (non-chaise) part. Since the upholstery velcroes on the underside in two places, where it doesn't velcro, there's always a big rumple in the upholstery on top. It can be smoothed but it doesn't stay at all. Looks and feels loose there and wrinkles elsewhere, too."
— Giselle Krachenfels reviewed Rove Concepts on November 15, 2018, Read 1 fabric options review.
Out of 1 review
, Rove Concepts was rated 4.0 out of 5 stars for ease of assembly.
Most of Rove Concept's furniture comes pre-assembled, but even the pieces that don't have a relatively easy assembly process, says a customer service representative we spoke with.
For some of the pieces that do require assembly, like their bed frames or tables, there are assembly guide videos that you can use here.
Customer reviews (from TrustPilot)
Mark gave 5 stars and praises the quick assembly done by the company's delivery guys.
"Quality and sophistication: I absolutely love my new Sophia Sectional. The timeless design and high quality materials and construction lend a sense of understated sophistication to my living room. The seat cushions are pleasingly firm and the back cushions have a softer fill, so it is easy to really sit back and relax into the sofa for several hours with a good book. I ordered the white glove delivery service and was not disappointed. The delivery guys, Morris and Armando were very friendly and had my sofa assembled very quickly."
Cheri also gave 5 stars and commented that she had an easy time assembling her table.
"We purchased the Erik Dining Table for our new house after searching for an affordable and mid-level quality dining table. We were surprised by the quality when the table arrived - the legs and the tabletop were heavy (demonstrating to us that they will hold up better over time). The table itself was straightforward to assemble. The wood in the legs and table top matched quite perfectly with our original hardwood floors. We love the design! The wood and white lacquer coated top along with the beveled edges make it look very modern/Scandinavian. Would love to see the company eliminate the styrofoam from their packaging as it is often a very challenging product to recycle. I would have been happy to pay an additional cost to have different materials used in packaging."
Gavin gave 5 stars as well and was pleased that the dresser and side tables arrived pre-assembled.
"Very happy with our Xander bed set. The packaging it arrives in was solid. The dresser and side tables were already assembled so huge bonus there. The wood patterns are exactly as displayed and the 2-tone pattern really stands out. We love this set."
— Giselle Krachenfels reviewed Rove Concepts on November 15, 2018, Read 1 easy assembly review.
Rove Concepts eCommerce Store Ratings & Features
High-level summary of Rove Concepts store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Rove Concepts Discounts for Veterans, Seniors & Students
Rove Concepts Shipping & Returns Policies
Rove Concepts offers good service and support when it comes to shipping, returns and exchanges. Specifically, Rove Concepts offers the following shipping and returns policies: free returns & exchanges
and money-back guarantee
. Rove Concepts did not offer the following shipping and exchanges features at the time of our last research: free shipping
Rove Concepts Payment Methods Accepted
Rove Concepts accepts some payment methods beyond standard credit card payments. Specifically, Rove Concepts accepts the following payment methods: debit & prepaid cards
. Rove Concepts did not accept the following payment options at the time of our last research: Apple Pay
and gift cards
. Learn more at Rove Concepts' website
Rove Concepts Pricing Matching & Special Couponing Policies
Rove Concepts does not currently offer any specific price matching or special couponing features for customers. Check for any updates on roveconcepts.com